IT Strategic Plan 2002 home page
http://www.colorado.edu/ITplan
Commissioning Statement
The Online Student Services Committee will determine if
the creation of unified web based student services for the campus should be a
priority. It will also develop
criteria and processes to determine how to prioritize services; identify
opportunities and obstacles associated with developing and deploying a unified
set of services; (which might include online admissions, registration,
advising, and bill-paying capabilities) and provide a set of recommendations
which prioritize what services should first be developed. The committee will determine what
technology will best provide online student services for all students
(prospective, enrolled, graduate, and alumni) as well as what departments
should be involved in the implementation of this strategic initiative. Additionally, this committee will identify
and recommend the student service department that can best provide the
primary leadership for this campus-wide initiative.
Core Team
Jean Delaney,
Co-chair, Student Odyssey
Burton Fox, Co-chair, Information Technology Services
Issues
Convince Boulder Campus student information providers that
unified student services available via the web provide increased security,
reliability, and professional support, economies of scale and is a
priority worthy of funding.
Opportunity
- Work
with multiple, disparate information providers with unique agendas to
create a cohesive, unified and identifiable face to CU-Boulder’s web
based student services.
- Bring
both student and provider expectations and demands for services in line
with technical capabilities and visa versa.
- Find
a process or procedure to direct the development of web-based services
that acknowledges and includes:
- Multiple
owners of data and systems
- Possible
obligations to other campuses
- Roles
of committees and governance groups whose decisions affect the provision
of student services
- User
requirements
- Other
criteria for prioritization
Technology
Find the appropriate technology that will provide the
following:
- Service
reliability
- Appropriate
security
- Accessibility
- Personalization/tailored
services
- Access
to pertinent services based on CU affiliation
- Scalable
solutions
- Ease
of adding transactions
- Ability
to separate presentation and content from infrastructure
Last updated: 04/02/2002 1:57 PM - Burton Fox
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Student Services
for the 21st Century
Resource Links:
- JA-SIG is a higher-ed consortium where
Java applications specifically written for higher-ed are published.
- uPortal is a
development effort from JA-SIG for a free implementation of a portal
application.
- Our
installation of uPortal version 2: AIS uPortal
(login in ‘demo’ ‘demo’)
- Burton’s
debriefing
from EduCause 2001
- Marin’s
examples
of student web services from peer institutions.
- Pros and Cons for
Unified Student Web Services
Goals
- Funding
program to support centralized Boulder campus student web services
- Increased
security
- Service
redundancy
- Fewer
logon challenges (not single sign-on but 1 or 2 sign-ons)
- Integration
with campus information providers
- Better
integration with current Student Information System and whatever SIS is
in place in the future
- One
stop shopping for students; single umbrella covering all student
academic and administrative transactions
- Support
existing student transactions
- Make
it easy to add new student transactions (Electronic check processing, student
fee check-off, etc.)
- Separation
of presentation layer and content
- Role
based access to content and pertinent services
- Personalized and customer
configured resource
- Continued
excellent customer service!
Other initiatives
President Hoffman’s vision for integrated student
services, IT Council, Web Strategic Plan, SIS governance, Educational
Technology Planning Initiative, ITS PACT, Web based student services
committee, Boulder Campus Working Group, Key users group, Committee on
Electronic Communication, Web Operations, Instructional Computing Working
Group (ICWG)
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