Help Center

CU-SIS will be available during the hours and days as follows:
Monday through Saturday - 7AM to Midnight
Sunday - 11 AM to Midnight

• A comprehensive suite of software that allows users to manage the entire student life-cycle
• A browser-based system also provides users with access to real-time information that is captured
• Composed of five components and the software that ties them together:

  Campus Solutions (The primary component)
  Customer Relationship Management (CRM)
  Electronic Document Management
  Degree Audit Reporting System (DARS)
  EPM/Data Warehouse
  

1. Your campus directory account may not be activated yet. To verify if your campus directory account is activated, try logging in to CU-Boulder Identity Manager
2. If you've verified that your campus account is activated, have you logged in to this portal before?
3. Has your campus account password changed? If so, that will be your new password for logging in to the Main Portal.
4. If you've logged in before and your campus account password hasn't changed, try clearing cache.
5. If none of these steps has helped, please contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu

• Have you all tried clearing cache?
• If so and that doesn't help, please contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

Contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

Contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

Contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

• please contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu with the following information:
  • Where in the application is there slow response?
  • Is this function always slow?
  • Is the problem reproducible, or was it just this once that you got kicked out?
  • Has this worked before?
  • Can others do this function?

• Clear your cache, close your browser and try again.
• If this is still an issue, please contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

Contact the IT Service Center at 303-735-4357 (5-HELP) or help@colorado.edu.

• Contact your academic department to verify that this college and major (program/plan) have been created.

If you're a matriculated (enrolled) student, you will use the portal called MyCUinfo GO >>

If you're an applicant, you will use the portal called MyCUBoulder GO >>

Please contact the Admissions Office at 303-492-6301 for verification and password reset.

• Continuing students should see their COF information in CU-SIS (assuming that they applied with the state previously).
• New students should complete their application with College Assist at https://cof.college-assist.org as soon as possible, as they will not be able to authorize COF in CU-SIS until they are eligible to register, and their application data has been downloaded from the State. The first download will occur on May 6th.
• Any questions about COF should be directed to the Registrar's office at 303-492-6970.

Did you populate an address and a phone number for both yourself and your contact? If yes, did you make sure to verify the information for each item? There is a check box next to each one. Be sure to check all three boxes.

Press the "Student" tab at the top of the portal screen and indicate that you want to "Register for Classes", and then indicate you want to "ENROLL". You will then be passed through to the section where you must update your emergency contact before you can register. If you have already registered and need to update this information, you can go to the "Personal Information" section of the Student Center, and select "Emergency Contact".

Check the prerequisite or other course restrictions on the class and, if you cannot enroll because of an error, contact the Registrar's officeat 303-492-6970. Descriptions of prerequisites and other restrictions are described in Class Search, or appear in the error message when you register. Exceptions may only be approved by the academic department offering the course.

You will need to more clearly define your search. The new search criteria asks for two criteria. If you don't use enough criteria for your search, the system will try to pull back too much information. Some of the search criteria that need to be chosen are: institution, campus, term.

For more information about class search.

Please contact the Registrar's office at 303-492-6970 for more information about this. Also view this document, for Boulder enrollment information.

Your academic department will need to enroll you in the course after your enrollment appointment/time has passed. Please contact the academic department offering the course for help with this.

Check to see if it is a controlled enrollment course. You may have put the controlled courses into your shopping cart without noticing that it is a controlled enrollment course. Controlled enrollment courses have section numbers in the 700- and 800- range.

When a course is cancelled – and there is only one section of the course – this may display with a dash (and no other information).

All Boulder campus students are required to pay a confirmation deposit.

You need to check the select box to the left of every class. Classes all need to be selected before pressing the Proceed button.

You will need to be either on the time or past the time of your enrollment appointment in order to proceed from the Shopping Cart.

Click here for info to help you get started: www.colorado.edu/mycuboulder/gettingstarted/

To go to your Prospect Card, please use this Prospect Card URL Builder : www.cusys.edu/admissions/admission-url-builder.html

• Domestic Freshman Boulder
• Domestic Transfer Boulder
• Domestic Graduate Boulder
• International Undergrad Boulder
• International Grad Boulder
• Domestic Freshman UCCS